Citizen Adoptation of E-government Based on TAM and TPB Models

Academic Public Administration Studies

Citizen Adoptation of E-government Based on TAM and TPB Models

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Title: Citizen Adoptation of E-government Based on TAM and TPB Models
Author: Belanche, Daniel; Casalo, Luis; Flavian, Carlos
Abstract: The increasing use of the Internet has enabled government to promote online initiatives to connect government to citizens. Indeed, the provision of public e-services may be understood as an improvement in the public function of the Administration. However, e-government initiatives are sometimes fruitless since citizens do not accept them. To move on this topic, the objective of this work is to propose a model based on TAM and TPB theories to better understand e-government adoption. In addition, we also integrate trust in the proposed model since this variable has an especial relevance in e-transactions. Finally, we propose some recommendations for the management of e-government initiatives.
URI: http://www.apas.admpubl.snspa.ro/handle/2010/192
Date: 2010-07-05


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