E-government in the Balkans. Comparative study

Academic Public Administration Studies

E-government in the Balkans. Comparative study

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Title: E-government in the Balkans. Comparative study
Author: Matei, Ani; Savulescu, Carmen
Abstract: In Europe, e-government is considered as one of the main goals for the future. Lately, we have witnessed the revolution in the provision of e-government services for citizens. Citizens benefit of e-government services, better access to information, improved interaction with government, especially due to the increase of using ICT. The paper analyses the current state of the art of e-government in the Balkan countries: Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Macedonia, Montenegro, Romania, Serbia, Slovenia, Turkey. The paper achieves a comparative analysis on e-government development in the Balkan countries, based on data provided by UN e-government Surveys. At the same time, we make a comparative analysis concerning ICT development in the Balkan countries, using data provided by ICT Development Index - Measuring the Information Society 2010. The methodology of research comprises bibliographic studies, analysis of specialised reports achieved by relevant international organisations, statistic analyses and evaluations, interpolation.
URI: http://www.apas.admpubl.snspa.ro/handle/2010/388
Date: 2011-08-06

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